Costs
Influence across cultures meaning: the four senses of culture and how to tell them apart
Influence across cultures means four things at once: national, organizational, professional and team. This explains which sense is driving a behavior.
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Costs
Costs
Conflict resolution signs that are easy to miss
Conflict resolution signs of the cold kind, visible in calendars, threads and handovers long before anyone raises a grievance or says a word about it.
Costs
Control and influence mistakes when a request stalls
Control and influence mistakes when a request stalls: reframe before pushing, test the no, check the record, add no control by reflex, and escalate last.
Costs
Control and influence examples with the reasoning laid bare
Control and influence examples of work sorted into the wrong column, in both directions, and what each misclassification costs before anyone notices.
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Executive communication at work: the parts worth your attention
Executive communication at work, setting by setting: the weekly report, the steering meeting, the skip-level, the incident update and the board pack.
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Executive communication techniques: rewriting a draft update one sentence at a time
Executive communication techniques applied to one draft update: choose the opening, add a confidence sentence, size the risk, order bad news, cut hedges.
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Getting leadership influence exercises right the first time
Leadership influence exercises: eight audits and trials that produce evidence about your own effect instead of answers shaped by the fact that you asked.
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Is negotiation really decided before anyone sits at the table?
Negotiation is decided by preparation: your alternative to a deal, the list of variables that can move, and the questions you ask before you argue.